The Authoritative Guide to SpotSee® Selection and Shipping Damage Protocols

This guidance forms part of our SpotSee® Knowledge Base.

Impact, tilt, and environmental monitoring is only effective if followed by a clear action plan. As an Authorised SpotSee® Partner, Good Life Innovations Ltd provides the technical data and procedural support to ensure your assets are protected and your insurance claims are supported.

1. Technical Selection: ShockWatch 2 Grid

For impact monitoring, you must select the correct G-force sensitivity based on the weight and volume of your shipment. Use this engineering chart to find the required indicator for your specific crate or carton.

How to Read This Chart

The chart matches product weight and package size to the correct ShockWatch 2 sensitivity. The goal is to select an indicator that will activate before damage occurs, but not during normal handling.

• Lighter products require higher G ratings (e.g. 75G)
• Heavier products require lower G ratings (e.g. 5G–15G)
• Larger packaging volumes generally reduce shock severity, requiring lower G sensitivity

Important: The chart is a guideline. Packaging type, cushioning, and transport method can affect actual performance.

Common Selection Mistakes

• Choosing too high a G-level → indicator never activates, even when damage occurs
• Choosing too low a G-level → false activations during normal handling
• Ignoring packaging quality → poor packaging invalidates indicator accuracy
• Using one standard across all products → different products require different sensitivities

2. Before You Ship: Correct Deployment

Even the correct indicator will fail if installed incorrectly. To ensure accurate monitoring:

• Mount indicators on a rigid surface of the outer packaging
• Place in the lower third of the carton for best sensitivity
• Use companion labels to clearly communicate monitoring
• Arm ShockWatch 2 only when the shipment is ready to leave
• Avoid placing indicators near soft or flexible areas

Correct deployment ensures both accurate activation and maximum deterrence.

3. Universal Arrival & Inspection Protocol

To hold carriers accountable and support insurance claims, we recommend following this Universal Protocol for any shipment monitored by ShockWatch, TiltWatch, or temperature indicators.

Why This Protocol Matters

Without a documented process, even a correctly activated indicator may not support a claim. This protocol ensures:

• Legal traceability of handling events
• Carrier accountability at point of delivery
• Valid insurance claims supported by evidence
• Internal quality control for packaging improvements

This turns indicators from a passive tool into an active risk-management system.

Questions about supply chain compliance?
Contact the Good Life Innovations technical team.

Related SpotSee Guides

• Shipping Damage Protocol and Indicator Selection Guide
• Impact Indicator Overview – A Simple Guide to Choosing the Right SpotSee Device
• Impact, Tilt, and Temperature Indicators – The Three Types of Supply Chain Monitors Explained

Part of our SpotSee® Knowledge Base

Explore our SpotSee® Knowledge Base for technical selection guides, product comparisons and supply chain monitoring procedures covering impact, tilt and temperature indicators.